Have Your Order Gift Wrapped!

All of our items are handmade in our shop studio and take up to 5 business days to produce before they are shipped..

This means they will be ready to ship in 5 business days unless rush production is purchased at check out.  This does not include graduation bows, see below for more information regarding graduation bows.

All items ship through the United States Postal Service via First Class Mail unless upgrade shipping such as Priority or Express mail is selected at checkout.

Graduation bow processing times vary because of the digital proof process.  We ask that you allow up to two weeks for processing before your order is shipped because a digital proof will be emailed before it is made. Delays in receiving replies and/or approvals to the proof will prolong the processing of your custom Graduation bow.  All graduation bows are shipped First Class via the USPS.  A signature is required for the delivery of all graduation bows.

See our full shipping policy here.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Personalized and custom items cannot be returned. If we made an error on a personalized item we must be notified within 7 days of receipt so a replacement can be sent.

You can always contact us for any return questions at orders@sblbb.com.

Read our full policy here.