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Standard production time is typically 3-5 business days, which means it will take 3-5 business days for us to produce your order before it ships.

You will be able to select your shipping speed at checkout.  Most items ship through the United States Post Service First Class which typically takes 2 to 5 days.  Priority and Express Options are also available.

In a rush? During checkout, you will have the option to add rush production to your order for an additional fee. With rush production, your order will be moved to the front of the production line and is guaranteed to ship within 3 business days.

*Graduation bows typically take 1-2 weeks to process and will be emailed a digital proof before the item is completed. Additional processing time will be required if there are delays receiving approval of the proof.

Items must be returned in their original condition within 30 days of purchase for a refund.

Personalized or custom items cannot be returned.  If we made an error on a monogrammed item we must be notified within 7 days of receipt so a replacement can be sent.

We do our very best to portray an accurate representation of our colors. However, we highly suggest ordering a swatch for specialty items.  If an exact match is required a sample must be sent or a swatch ordered to ensure accurate color matching.